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Dear Moss Building & Design,
We’ve been contemplating a home remodel for a while. However, with the pandemic, we’re nervous about beginning the process. What are some steps that Moss Building & Design has put into place during this time to help reassure your customers?
Dear Dulles Mom,
We understand and absolutely empathize — things have changed globally, and we all have to adapt to a “new normal.” That being said, MOSS has been conducting virtual business for a long time, so we feel we are ahead of the curve on the current situation!
We routinely recommend doing design research online and have a broad portfolio of our work for you to peruse on our website, social media communities, and more. Also, we offer online “face-to-face” meetings, as well as phone calls, to chat about your remodel and conduct virtual design sessions from the comfort of your home.
Moss follows all safety protocols, and now, during COVID-19, we conduct strict health and safety checks every day for every customer and every employee who enters a customer’s home. Also, we understand that each customer’s comfort level is different. If you start remodeling, but want to “pause” (and your home is livable, of course!), we understand.
You can read more about how to navigate a remodel during a pandemic on our blog. And, as always, feel free to reach out with any questions by phone (703) 961-7707 or email.
Moss Building & Design is the top home remodeling company in Northern Virginia that has established a reputation for excellence in remodeling additions, kitchens, bathrooms, and basements and providing home services for homeowners. With a strong focus on community, Moss Building and Design encourages a hands-on approach to home improvement with an emphasis on education. Their ‘Girls Night Out’ HandyMOM101 events offer DIY workshops covering projects like tiling, power drills, caulking, and patching drywall.
Connect with them by visiting them online, or get social with them on Facebook, Instagram, and Twitter. Moss Building & Design can also be reached at (703) 961-7707.
