Dear Moss Building & Design,
We’ve been contemplating a home remodel for a while. However, with the pandemic, we’re nervous about beginning the process. What are some steps that Moss Building & Design has put into place during this time to help reassure your customers?
Dear Dulles Mom,
We understand and absolutely empathize — things have changed globally, and we all have to adapt to a “new normal.” That being said, MOSS has been conducting virtual business for a long time, so we feel we are ahead of the curve on the current situation!
We routinely recommend doing design research online and have a broad portfolio of our work for you to peruse on our website, social media communities, and more. Also, we offer online “face-to-face” meetings, as well as phone calls, to chat about your remodel and conduct virtual design sessions from the comfort of your home.
Moss follows all safety protocols, and now, during COVID-19, we conduct strict health and safety checks every day for every customer and every employee who enters a customer’s home. Also, we understand that each customer’s comfort level is different. If you start remodeling, but want to “pause” (and your home is livable, of course!), we understand.
Moss Building & Design is the top home remodeling company in Northern Virginia that has established a reputation for excellence in remodeling additions, kitchens, bathrooms, and basements and providing home services for homeowners. With a strong focus on community, Moss Building and Design encourages a hands-on approach to home improvement with an emphasis on education. Their ‘Girls Night Out’ HandyMOM101 events offer DIY workshops covering projects like tiling, power drills, caulking, and patching drywall.